Using Conversational Avatars, care.coach Engages People in Their Own Health & Wellbeing

Victor Wang, CEO & Founder of care.coach, is on a mission to support millions of medically and psychosocially complex individuals in order to help them live healthy lives.

For individuals who live with complex sets of medical conditions (such as diabetes, hypertension, heart failure, COPD, depression, cognitive/memory impairment) and psychosocial factors (social isolation, loneliness, low income, etc), care.coach provides 24x7 conversational companionship and long-term, trusted relationships to coach better chronic disease self-management, avoid acute care utilization, and support independence.

care.coach – which joined StartUp Health in 2021– provides patients with a tablet-based health platform requiring no technology aptitude to operate. The care.coach device primarily displays an avatar that continually engages each individual through conversation and builds trust and engagement for a unique individual experience. Augmented by AI, the care.coach avatar is largely human driven by a staff of trained care teams.