Victor Wang, Founder, and CEO of Care.Coach
Friday, January 27, 2023
Saul Marquez
In this episode, Victor Wang, founder, and CEO of Care.Coach talks about using a digital pet avatar to coach senior and hyper-complex people to improve their self-care. These digital avatars use day-to-day conversations to build a relationship with their owner, coach them accordingly, and reduce their loneliness. Victor explains how this service is offered by health plans through a Program of All-inclusive Care for the Elderly as it can target and predict high costs for these complex patients and help prevent them with its coaching. He discusses the importance of patients’ experiences and how AI can generate intelligent, empathetic conversations.
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Tune in to learn how digital pet avatars can improve patients’ self-care and health outcomes!
Listen here: https://bit.ly/VictorWang
Things You’ll Learn:
Care.Coach is a San Francisco Bay startup that scales conversationally driven relationships and helps health insurers to reduce clinical costs and improve members’ self-care and overall experience
Care.Coach combines human and artificial intelligence in a digital cat or dog avatar that has conversational intelligence 24/7.
Health insurance can cover Care.Coach through their program of all-inclusive care for the elderly, PACE.
Care.Coach uses machine learning to predict who in health plans would cost the most so it knows how to coach them and prevent health issues.
Medicare Advantage uses a star rating system that incentivizes users to go to the highest-rated health plans.
Resources:
Connect with and follow Victor Wang on LinkedIn.
Follow Care.Coach on LinkedIn.
Explore the Care.Coach Website and see what the digital avatars look like here!