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Grane Rx Partners with care.coach to Improve Medication Adherence and Participant Safety Through AI Integration 

Monday, October 14, 2024

October 14, 2024

 

Pittsburgh, PA — Grane Rx, the leading provider of senior care pharmacy solutions, is excited to announce a new collaboration with care.coach™, a leader in AI-driven health solutions, to enhance medication adherence and overall safety for participants in their homes. This strategic collaboration will leverage care.coach’s innovative technology and compassionate human touch to engage participants in real-time conversations about their medication routines and other critical pharmacy data, aiming to prevent adverse drug events and reduce hospital admissions. 

Across the United States, medication mismanagement is one of the leading factors in hospitalizations for seniors. This collaboration between Grane Rx and care.coach directly addresses this issue by integrating pharmacy data with care.coach’s in-home companionship, coaching and communication services. The care.coach avatars provide companionship by checking in throughout the day and coaching participants on medication adherence, provide reminders that ensure they remain safe and healthy in their homes. 

​“By combining Grane Rx's comprehensive pharmacy data with care.coach's real-time, interactive avatar technology, we can directly support participant well-being, reducing adverse drug events that result from medication mismanagement.” said Bob Rowland, President and COO of Grane Rx. “By directly enhancing Grane Rx’s current medication literacy tools, this integration will have a meaningful impact on health outcomes, keeping participants out of the hospital.”The care.coach platform revolutionizes interactions by creating a companion-like experience for participants. Unlike many other digital health solutions, care.coach seamlessly combines the warmth and high-touch support of having a live-in family member with the clinical effectiveness and alignment to payer/provider goals typically associated with a care manager. What sets care.coach apart is its unique integration of humans and AI support, offering 24/7 availability to a virtual support system.  Its inclusive design guarantees that PACE participants, even those cognitively impaired, can access services regardless of their digital literacy or access to technology.  

At care.coach, we believe that effective communication and personalized support are at the heart of better health outcomes,” said Kendra Seavey, CEO of care.coach. “By teaming up with Grane Rx, we’ve amplified our medication coaching services, simplifying the process for participants to adhere to their care plans while also alleviating the communication workload for PACE interdisciplinary teams. Our commitment is to empower participants, enhance medication adherence, and ultimately prevent avoidable emergency room visits.” 

Through this collaboration, Grane Rx aims to transform the way pharmacy care is delivered in home settings, enhancing participant safety, increasing medication compliance, and ultimately reducing hospitalizations due to medication mismanagement.

 

About Grane Rx 

Celebrating more than 30 years of service, Grane Rx has been a leader in pharmacy solutions and services for PACE organizations and post-acute care providers across the United States. Our customer centric pharmacy approach optimizes Care Center operations so providers can deliver the most seamless, accurate and convenient pharmacy experiences to their patients and participants. Our PACE Pharmacy Solutions include Meds2Home packaging, EasyRead Pharmacy labels, and LearnRx literacy tools available in 22 different languages, which are designed to revolutionize pharmacy services and outcomes. Grane Rx leverages senior care pharmacy experts and the newest technologies to provide universal, best-in-class service to patients, participants and Centers alike. 

 

For more information, visit www.granerx.com or call (412) 449-0504. 

 

About care.coach 

care.coach builds personal relationships and coaches healthy behaviors at scale, through empathic workforces and AI. The care.coach platform has achieved impressive health outcomes including reduced falls, reduced emergency department visits, and reduced total cost of care for PACE programs across the United States. The company is funded by US Congress, National Institutes of Health, and investors including StartUp Health and AARP. Customers include Program of All-inclusive Care for the Elderly (PACE) health plans, Medicare Advantage (MA) insurers, state Medicaid programs, and consumers. 

 

Learn more at www.care.coach or contact hello@care.coach

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