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care.coach Achieves SOC 2 Type 2 Certification with No Exceptions

Wednesday, October 4, 2023

care.coach

care.coach, the leading provider of scalable companionship and health coaching technology, announced today that it has successfully completed its SOC 2 Type 2 audit with a perfect final report. The SOC 2 Type 2 audit is a rigorous assessment that evaluates how well a service organization adheres to the five trust service criteria of security, availability, processing integrity, confidentiality, and privacy.


The audit was conducted by Johanson Group, an independent accounting firm specialized in performing such System and Organization Controls (SOC) audits according to the standards set by the American Institute of Certified Public Accountants (AICPA). Johanson Group verified that care.coach has implemented effective controls and processes to ensure the security, availability, and confidentiality of its services and data, with no exceptions noted in its final report. The audit was assisted by Vanta, a leading security monitoring vendor, which continues to monitor care.coach systems and networks for any potential vulnerabilities or threats, helping care.coach to maintain its high standards of security and compliance.


"We are proud to have achieved SOC 2 Type 2 certification with a perfect final report, reflecting our longstanding commitment to delivering secure, reliable, and trustworthy services to our customers," said Victor Wang, CEO of care.coach. "I’d like to thank our team at care.coach, who treat security, privacy, reliability, and good management practices with the highest priority, and who have worked tirelessly to maintain a strong posture in these areas since long before we decided to undergo the certification process. Thanks also to Johanson Group and Vanta for their professional guidance and support throughout the audit process. We will continue to invest in enhancing our security and compliance capabilities as we grow our business and expand our offerings."


For more information, or to request a copy of care.coach’s SOC 2 Type 2 report, please contact security@care.coach.


 

About care.coach


care.coach builds personal relationships and coaches healthy behaviors at scale, through empathic workforces and AI. The company is funded by US Congress, National Institutes of Health, and investors including StartUp Health and AARP. Customers include Program of All-inclusive Care for the Elderly (PACE) health plans, Medicare Advantage (MA) insurers, state Medicaid programs, and consumers. The care.coach platform has achieved outcomes including reduced falls, reduced emergency department visits, and reduced total cost of care.


About Johanson Group LLP


The Johanson Group provides SOC 2 & 3 examination services to public and private companies in a variety of industries across the world. They deploy multidisciplinary teams composed of licensed CPAs and information technology and security specialists to ensure a comprehensive and thorough evaluation of company controls.


About Vanta


Vanta is the leading trust management platform that helps simplify and centralize security for organizations of all sizes. Over 5,000 companies including Autodesk, Chili Piper, Flo Health and Quora rely on Vanta to build, maintain and demonstrate their trust—all in a way that's real-time and transparent. Founded in 2018, Vanta has customers in 58 countries with offices in Dublin, New York, San Francisco and Sydney.

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